Hanoi tours

Hi Jimy,

We returned home safely today. I would like to say a special thanks to you and your team ACT TRAVEL. We really loved and satisfied with your pro services.

We do love these golf courses in Da Nang. They were amazing and fantastic quality and view. We will come back here soon.

I am looking foward to working together with you soon!

Best regards,

Mr Clarence- Travel President, Philippines

Mr. Jean Pie – Tour Leader said

“Thank you very much for doing such an excellent job on the tour. You went above and beyond for all of us and we really appreciate all your hard work.

Thank you for your calm leadership through the “HAIYAN” storm, you really help us through it.

Thanks to ACT Travel, we had a wonderful time and unforgettable memory”.

Mr. Navy Vang - Tour manager from Australia said: " Wow what a great vacation !. Thank you Mr Kelvin Pham so much. We are very grateful for everything you did for us and everything went very well. We’re safe and sound back home thinking about the joy we experienced.

I've already decided that when I choose to travel again, I will go through your company. I also highly recommend ACT Travel Travel to any organization looking for a great agency. Kind regards

Mr. Ricardo - Program Manager said

“Dear Kelvin,

Thanks you very much for your well arrangement. Thank you for the updated weather information. I have traveled a lot as a geography professor and dealt with many tour operators. You are one of the best tour operators who can take so much concern and care about customers. I must congratulate you on your good organization and care to minute points.

Thanks for the mobile phone you provided to us and SIM cards you provide to all of us (29 cards, I know they are not cheap), it was an excellent convenience for us. It was a brilliant idea and we really appreciated knowing there was someone we could contact at any time should we need to. We love your welcome dinner at Binh Quoi village, where we enjoyed rich traditional southern Vietnamese cuisine with musical accompaniment provided by local folk musicians. We were very interested in the traditional Vietnamese wedding in Binh Quoi and we never forget the “Gong show” in Buon Me Thuot.

Once again, thank you very much for great job”.

Ms. Barbara Betts - Escorted guide from Australia said:

" Dear Kelvin

I want to take this opportunity to thanks you for providing us with superb guides in Vietnam and Cambodia. Well, Manh - tour guide in Vietnam is very professional and knowledegable and you can feel very safe in allowing him to guide your tours.

The drivers you provided were also friendly, capable and they too did everything for the group to be happy

Thanks you Kelvin so far for a fabulous tour.

Mr. Dany - Escorted guide from Malaysia said:

" Hi Kelvin Pham,

Thanks for arranging a great trip. I wanted to let you know how pleased we were with the itinerary and all the arrangements you organized. Everything worked extremely well and went exactly as planned.
The guides were very knowledgable. My favorite site was cruising on the Halong bay. The hotels were great as they were located at the heart of city. We did enjoy eating at the local restaurants as arranged by ACT. The foods were sometimes unusual, but still tasty. I loved “Pho Hanoi“ very much and I would try to cook at my home…

Thanks again

Mr. Ohad - The Tour Leader said:

" On behalf of the entire group, I just wanted to thank both of you for all your help and outstanding execution in making our trip memorable! The entire group could not say enough great things about how well organized & smooth everything went.

I really enjoyed Vietnam & Travel. Both tour guides were terrific and Angkor Wat was just amazing! All your arrangements worked out very smoothly and I consider the pilgrimage to be a great success ".

Mr. Steven - Escorted guide from UK said:

Our trip to Vietnam was overall a positive one. We were very happy with the level of accommodation and quality of the food at all times.

We love Hanoi but Ha Long Bay is certainly one of the most beautiful places we have ever seen; the old city in Hoi An has great potential becoming a world-class tourist attraction; and citadel in Hue embodies a great deal of historic signifance, we have a lot of photos in Hue. Cruising on Mekong Delta river was so interesting and Dalat highland was very romantic.

Finally, please give our thanks to the tour guides Mrs Phuong, Mr Ky and the drivers who accompanied us throughout, always accommodating to the group's requests and last minute changes in itinerary.

We won't forget you!

Mr. Barrick - the Tour Leader said:

" Dear ACT Team,This is to thank you, and all of those who organised and guided our visit to Vietnam & Cambodia, for a superb holiday. We had a trip of a life time. Everything we were promised happened and more. We brought back so many memories and stories. The restaurants were wonderful and the hotels were great. Mr Nguyen had such a lot of knowledge he shared with us, and had a great sense of humor. He even knew of some Cambodian slang words.
The whole trip will be something we will always remember and share with our family and friends. Thanks for all your help in making it so enjoyable.

We shall tell all our friends traveling to Indochina that they must use ACT Travel's services !! ".

Mrs. Elizabeth - The Tour Leader said:

" Thanks Alexandro Tran,

You gave us an interesting itinerary and wonderful rate.

It was a wonderful experience. The tour personnel were outstanding! Mr Luy and Mrs Phuong were the best tour guides I have ever experienced. They were knowledgeable, helpful, charming and went out of their way to meet our needs and made sure we had the best experience possible.
Their organization was outstanding - from checking into hotels - to boarding the busses - to experiencing tours - it couldn't have been executed any better ".

Mr. Haddadi - The Tour Leader said:

" Thanks ACT Travel.

We had the most amazing time!! I was ready to stay forever. The 10 day tour was fantastic and our guide, Mr Quoc was wonderful. He took such good care of us. The driver and the bus helper were so sweet and helpful. Vietnam was beautiful and the people were so friendly. Ha Long Bay, wow…so wonderful. We have a lot of nice pictures…

This was the best experience and we will be getting to you soon to book our vacation for next year. Thanks for everything!,"

Mr. Orzu - The Tour Leader said:

" What is the perfect trip ?. I don't know. But we have a wonderful trip to Southern of Vietnam with the exellent services from ACT Travel ".

" We had a great time and the accommodations were quite nice. The entertainment, the food and the staff were very nice. Overall, it was a lovely trip. We look forward to going on another trip, possibly the Vietnam/Cambodia experience, next year ".

Mrs. Lee Sams said

"Hi Kelvin

We wanted to thank for a fantastic Vietnam trip that you organised for us. Everything was perfect. All the drivers were always on time and very obliging. The tour guides were great. Duc was especially very good and went out of his way to help with extra problems that we had. He could not have been better.

We will recommend you company to any of our friends who are thinking of travelling to Vietnam. You were extremely helpfull with the entire organisation of the trip.

Thank you very much.

Mr. Robert, Tour leader said:

" Hello Kelvin, We want to tell you how very much we appreciated ACT Team and the arrangements you made for our trip. I can never thank you enough for sharing Indochina beautiful landscapes and the culture with us. You personally presented me with much more than I was prepared to see and your superb guides in Vietnam, Cambodia and Laos speak terrific English offered us to interact with local people and experience their daily lives during our tripPrior to leaving for Vietnam I had opened myself up to accepting whatever I was to see. I am aware of the opportunities you presented and the questions you helped bring to my attention".

"Dear Ngoc Anh,

We had a wonderful time. The weather was perfect. We only had one morning of rain. Weather was hot and humid. I must say that the tour guides that we had during the trip we really good. However the young girl (Ms Trang) that we had in Hanoi was just fabulous. We got on really well and we had a great time with her. Please pass on our recommendations to her superiors.

On the whole we were very pleased with the tour. We opted not to go to the Killing Fields in Cambodia as we both would have found that very disturbing and the tour guide was obliging and took us to some other places of interest including the Russian Markets, a Department Store and at my request a book store so that I could buy a book to read on the plane.Overall we had a great time and would recommend that tour to anyone".

" Hi ACT Team,

We arrived back from our Indochina adventure tour, which you so expertly arranged, filled with unbelievably rich and we learned so much about local culture. The itinerary you prepared was brilliant, as were all our accommodations. We all enjoyed Cooking Class in Hoian, wow...how to make a "nem" ???.

Your country is very beautiful, we loved friendly peoples and your traditional "Ao Dai". In Cambodia we had a wonderful journey to become Indiana Jones...

Once again thank you very much for your professional arrangements and we absolutely loved the visit and will surely come back soon. ".

"Dear Mr Kelvin,

It has now been a few days since we arrived back home after a nice tour / holiday in both Vietnam and Cambodia. Since we were not asked to fill in a feedback form for the last part of the tour, we still wanted to provide you with some feedback/observations.
In general I must say that we have been very satisfied with the overall tour we have made. In general, the itinerary, the hotels and restaurants as well as the accompanying guides have provided us a very good level of satisfaction. I think we have expressed this in the feedback documents that were handed over to the tour guides in Vietnam. We were not asked to fill in a similar form after the Cambodian part of our vacation, but we feel it might be useful for you to receive our feedback / thoughts on this last part:
All in all I would like to conclude by saying that we spent a lovely holiday in both Vietnam and Cambodia. We are also very pleased with the overall service that has been offered by your company. We really appreciated the flexible and solution-providing people that accompanied us on our trip. With this last feedback, we wanted to express our open and honest feeling of what will remain a very nice experience in our ‘travel memory".

Dear Julia

Thank you very much for a wonderful vacation package. Your itinerary was perfect for our needs and gave us a great sampling of all Vietnam has to offer.

Your guides were superb and such a delight to work with. We had chances everyday interactions with other people. We felt comfortable and safe wherever we went and were always welcomed by friendly and helpful representatives at each stop. The hotels were beautiful and took care of everything we needed.

I'm sorry we didn't get a chance to stop by your office to thank you in person.

"Dear Cindy Nguyen,

I just wanted to thank you again for all the wonderful work you have done in the organization of my trips to Asean countries. We have had such a pleasure time and it wouldn’t have ever run so smoothly if it hadn’t been for your professionalism and hard work. We highly appreciate your hospitality. Your guide were very professional, especially in Laos.
Our clients have come back home, they loved this Journey! I will continue to use your company's service for every trip !."

"Thank Cindy Nguyen,
I would like to thank the work done by your company on our trip to Indochina. From the initial booking to returning home, everything was great.
The private buses you provided in Vietnam and Cambodia were fine, on time, clean and very comfortable indeed. In addition your driver was polite, very professional and seemed anxious to ensure that everything went smoothly with our transport during the day.

We hade a lots of laughts and learnt about Vietnam's cultural and we were attracted by the beauty of Angkor. We all liked Water puppet show in Ha Noi and Apsara dance in Siem Reap. Once again many thanks for the excellent service".